[Resolved] Capital First — invalid message to debit rs400 from my account

Bhavya Vikas

from Kolkata, West Bengal

Address:

Howrah, West Bengal, 711204

An amt of Rs.400 is overdue on your Loan account 3713676 towards penal charges.Debit for Rs.400 will happen on 30th May18 from your bank account-CapitalFirst"
This message came today on my phone. As i have no current loan and no due left so i would like the immediate authority to look into this matter.
In latest i have bought a hp laptop by capital first finance at emi of Rs2500 amd that has been completed in 2016. Now this messege by Capital first puts me into worry.
Please look into this matter and try to solve within 30th of may.
Thanking you

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Jun 26, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Capital First Customer Care's response Dear Mr. Bhavya Vikas,

This is with reference to your concerns regarding the loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited