[Resolved] Capital First — lan[protected] escalation mail | |||
Dear capital first team. Myself pritesh bari loan account number is 10844900. This mail is to inform you guys that i have clear my all outstanding money on my loan account 10844900. My due was 5872 rs which was cleared on 7 jun 2018 as it is and close account still why my credit score is been spoil from your end. As there is showing one negative status affecting my credit score as it is been close account still why it is reflecting. As you have applied charges for late payment that is also been clear so why harassing customer by spoiling cybil record. As the collection person din’t turn up for collecting money whenever i have told them. Any query call me on [protected] if the call is not attainted kindly drop and message so that i can call you back. Now my account is close kindly update my cibil as it is found that you guys have tempered it. Was this information helpful? | |||
Aug 28, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jul 26, 2018 Capital First Customer Care's response Dear Mr. Bari, This is with reference to your concerns regarding your loan account. We tried contacting you on your mobile number, however, we were unable to connect with you. We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id. Assuring you of our best services always. Regards, Capital First Limited | |||
1 Comment | |||
the capital fast
Respected sir
As iam mohd Gayaz uddin sir ihave requested my loan Sattelment and again your person executive wil distubace to me so plz in a fifteen working days you will b setlment my two vheler loan sir
my loan nmbr is 6439973
tnxs you fathfuly
mohd Gayaz uddin
This is with reference to your concerns raised to Social Media regarding loan settlement.
Pursuant to our conversation, we would like to inform you that we are working towards your concern and shall revert to you shortly.
Assuring you of our best services always.
Regards,
Capital First Limited