[Resolved]  Capital First Limited — Integrity issue

Address:560100
Website:www.capfirst.com

Dear sir. On 23/12/2015, I went buy a bike in sprint Yamaha showroom in kudlugate Bangalore .In showroom one of the executive by name VENKATESH represent of CAPITAL FIRST LTD briefed about bike and financial plan as discussed I agree his finance turms and condition after submitted my address Prof. bank details. 2 Photos to him after his conformation he agree for dilavary the financial amount before 31/12/2015 because for new year I feel if I did good work full year will good so I confirm with him if it possible I will move with your businesses otherwise will check other finance .that's what he agree for dilavary the finance amount for buy bike. As his confirmation i paid 500Rs/- for book a yamaha soluto bike.but after 31/12/2015 also they are not inform me about finance progress.so I called to executive on 31st for progress he told some problem is there in our office contact manager CHIRANJIVI .So I again I call finance manager he told your document will clear on today (31st DEC) you go to show room and pay the down payment. tommarow you will get bike for new year.so I called executive for is it possible with in a day so he told no sir some process problem is there deffenet we will delivery the finance on 1st Jan 2016 you can get bike on 2nd Jan.actually we expected 31st but till 4th also they not inform me about finance progress.so I very fedup for new year day. so I want canceled booking and ask about return my documents and 500Rs money but they not return my documents and money.
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Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2016
Capital First Customer Care's response
Dear Mr. Onkarachari, As per our conversation, we trust that your concern regarding delivery of the bike has been resolved. Regards, Capital First Limited
Jan 13, 2016
Updated by Chethan.asandi
Still not resolve how you confirm from your end
Verified Support
Jan 14, 2016
Capital First Customer Care's response
Dear Mr. Onkarachari, We regret for the inconvenience. As per our conversation, we are looking into the concern raised by you regarding return of documents and will reply to you shortly. Regards, Capital First Limited
Verified Support
Jan 21, 2016
Capital First Customer Care's response
Dear Mr. Onkarachari, We regret for the inconvenience. As per our conversation, we trust that your concerns has been resolved and you will visit dealer to collect the loan documents. Regards, Capital First Limited
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