[Resolved]  Capital First — Loan account mandate fail txn

Address:Khordha, Odisha, 751003

I am Mr.umakanta Behera.i am not a exsting customer.i had purchased an air conditioner through capital first emi.i had already paid all my installments and my last emi was in 5th april 2017.but the mandate fail txn 287 is debited from my account on dated 6th and 12th april 2017 total 9 times i.e total amount 3000.kindly please close my loan account i.e ac no 5869656.and send me noc.
Was this information helpful?
No (0)
Yes (0)
Jun 7, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Capital First Customer Care's response
Dear Mr. Behara,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we have sent the final response on your email id ux.[protected]@gmail.com ( email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

My A/C 10184171 I have already Paid in 6th April Please check your system.
My Transaction Reference No ISMP[protected].
Capital First Customer Care's response, May 3, 2017
Verified Support
Dear Mr. Purabiya,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id nxxxxxxxxxxxxx4@gmail.com ( email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information