Capital First — loan amount

Address:New Delhi, Delhi, 110045

This was 28 or 29 september when i called idfc customer care and told them to stop my ecs.. Because i paid from another card they told no sir you should inform earlier... Then i said ok then the amount that i paid.. Please manage it on next ecs and stop ecs.. Then they told ok..

Today is 6 october still in my account there is 5 emi is pending showing mean while it should be 4.. Because i paid it earlier...

When they will update u don't know.. Very bad online experience with them... When i want to try call idfc customer care... Then are to much busy frequency... Neither there is call back facilities.. No one to solve my idea.. They are not available on sunday...

You can start paid customer care service who they free on sunday to connect with you idfc...

Please update my emi in my account and stop ecs from account i will pay from my card
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Capital First customer support has been notified about the posted complaint.
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Dear Sir,

We'd like to help you. Please write to us at social.[protected]@idfcfirstbank.com with your contact number, so we can address your concern at the earliest.

Regards,
IDFC FIRST Bank
Dear Sir / Ma'am,

We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further.

Regards,
Team IDFC FIRST Bank

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    +91 22 4042 3400 [Boardline]
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    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
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