[Resolved]  Capital First — loan disbursement without my consent

Website:www.capitalfirst.com

The dsa got some details from me but said loan will be at 11.29%.. Already me to transfer rs.800 for processing fees..

I was horrified to see a loan of 1.6 lakh disbursed for a tenure of 5 yrs.. Interest rate at 16%.. And some 14 thousand rolled deducted in the name of multiple charges..

I have been chasing them from the day loan was disbursed, but no one came ahead to resolve my query or offer any solution..

Nothing was informed to me, neither my consent was taken.. And now when i'm closing the loan after minimum holding of 6 months, these # are charging 5% prclosure charges.

They are cheaters and scammers.. Stay away from them at all cost..
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Oct 14, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Capital First Customer Care's response
Dear Sir/Madam, We regret the inconvenience caused. we request you to write to us at social.[protected]@capitalfirst.com with your loan details and contact number to address your concern.
Complaint comments 

Comments

Manager or dsa use faje signature of mine and cooapplicant without our consent .
Also make policy of 8000 without our permission.
When we complaint aftwr check the signature they told me take amount 6000 and close the matter wao this is how banking system working In India.
Complaint no. 04793811

Capital First Customer Care's response, Sep 14, 2017
Verified Support
Dear Mr. Arora, Pursuant to our conversation today, we are working on your concern and would send the final response on your e-mail id INxxxxxxxMD@GMAIL.COM (email id masked for security reasons).

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