[Resolved] Capital First — Misbehave by recovery agent

dip121

from Delhi, Delhi

Address:

New Delhi, Delhi, 110043

Dear sir/mam
I am writing this complaint due to misbehave from the agent of capital first those they came to my home place for collection actually they misbehaved from my mother and abused me but i am requested him i will give your emi as soon as possible as usual earlier payments but the guy didn't listen to me shouting in a wrong manner. So please it's a humble request kindly do the needful for me and take a strict action against me.
Recovery agent name - deepak gupta
My name - dipesh jaiswal
Loan no. - 9560285

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Aug 16, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Capital First Customer Care's response Dear Mr. Jaiswal,

This is with reference to your concerns regarding the loan account.

We tried contacting you on 8xxxxxxxx9, however, we were unable to connect with you.

We are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com. (email id and mobile number masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited