[Resolved] Capital First — Missing EMI overdue charges

Vikram Ram

from Patna, Bihar

Address:	Chandigarh, Punjab, 160407
Website:	Capfirst.com

Dear Sir, Myself is Vikram. My loan no is 2528022 for durable loan. Due to my transfer i had missed one last EMI which was 2870 Rs.and i didnt get to knw that my cheque was bounce. Due to transfer i had change my mobile no. But at the time of loan i had given another Contact no also for any kind of solution. Now after 2years i got a call on that another number from advocate that you have to pay total of 2870 Rs with overdue charges which is 7500, total is 10370 rs otherwise we will file a case and arrest you. He gives me one day only for payment. I ask him why they are calling after 2 years when they have my another contact number also. Tuey said we dont know anything. You have to pay 10000 otherwise get ready for jail. Kindly help me. I told him im ready to pay Rs 2870 which was pending. But he is not listning plz help me i only have one day.

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Oct 18, 2016

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

Capital First Customer Care's response Dear Mr. Ram,

Greetings from Capital First!!

This is with reference to your concerns regarding charges levied to your loan account.

Further to our telephonic conversation, we have sent our final response on your email ID [protected]@gmail.com (email ID mask for security reasons)

Assuring you of our best services always.

Regards,
Capital First Limited