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[Resolved]  Capital First — my easy buy card is blocked

Address: c r duby chawl shop no 1 ,shyam nagar jogeshwari east mumbai, Mumbai City, Maharashtra, 400060

My easy buy card is temporary blocked, i dont know why it is.. I have taken 3 loans and 1 from that loans is closed. Once my emi was bounced in march months. But i paid tht amount on then another day of my emi date.. Tht loans is closed and another 2 loans are paid on time to time... My mobile no is [protected].. Please help me out why it is blocked.
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Sep 10, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
Capital First Customer Care's response SFDC Case ID 18963978,

Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding EBC activation 18963978.

We wish to inform you that we are working on your concern and we would send the final response to your email id at the earliest.

We look forward for your support and co-operation in the interim.

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com
 
8 Comments

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Comments

Dear Sir,

We regret the inconvenience caused. Please share your contact number and location details so our team can connect with you.

Regards,
Team IDFC FIRST Bank
Reply
Dear Sir,

We would request you to write to us at social.[protected]@idfcfirstbank.com with your loan account details and contact number to assist you further.

Regards,
Team IDFC FIRST Bank
Reply
cust ID[protected] ihave made regular payments and my mother EASY BUY CARD has been blocked tried many times to connect with customer support they told 2 to 3 days we will contack from past 2 months no update nothing is there really very bad experience from IDFC customer support registered number [protected] alternate number [protected] i have requested in mail also there also no response my mother can't read the SMS for any details u can contact us resolve ASAP i this feedback will help me...
Reply
My easy buy card is temporary blocked, i dont know why it is.. I have taken 5 loans and 1 from that loans is closed. And 2 loans closed today only one time boncing charges left on this 2 loans Tht loans is closed and another 2 loans are paid on time to time... My mobile no is [protected] my name bharti bhandari Please help me out why it is blocked.
Reply
Even after paying my loan on time even in lock down too my easy buy card is showing temporary block.
Reply
Even after paying my loan on time even in lock down too my easy buy card is showing temporary block. such a pathetic platform plz dnt waste ur time to call on customer care they r useless
Reply
My Easy buy card is disabled as I have e tired OPT wrongly.

Name : G V Shashirekha
Easy Buy Card Number : [protected]

Regards,

Shashi
Reply
My Easy buy card is disabled, as I have typed OTP wrongly.

Name : G V Shashirekha
Easy Buy Card Number : [protected]

Regards,
Reply

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