[Resolved]  Capital First — Non issuing of LOD & Proposal Letter

Address:743165
Website:[email protected]

I had a LAP loan with capital first and my loan a/c no. 7436431. Now I want to close it at earliest and I visit it's kolkata office at 15 park street but the customer care offer told me that we unable to give u any LOD or Proposal letter against ur loan.

I sent an email to the customercare asking for the same on 15.03.17. It's very very urgent to me. Pl. do the needful.
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May 13, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Capital First Customer Care's response
Dear Mr. Abhrad,

Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id [protected]@yahoo.co.in (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Apr 06, 2017
Updated by abhradgp
My issues are till pending. All time they told that ur request is under processing since 15.03.17.
Apr 06, 2017
Updated by abhradgp
I also asking for a Statement of Accounts of my loan account. It also till pending .
Complaint comments 

Comments

I am sudipta Kumar Maity my mobile number [protected].on November 2016 I bought blue star Ac finance by capital first still I did not received my id and password.my email id is [protected]@yahoo.co.in

Capital First Customer Care's response, Mar 29, 2017
Verified Support
Dear Mr. Maity,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We tried calling you on your mobile number, however, unable to establish successful contact with you.
We would send the final response on your email id [email protected] (email id masked for security reasons.)
Assuring you of our best services always.
Regards,
Capital First Limited

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