Capital First — Overdue charges applied on monthly emi without any intimation, agreement no. 3140914 | |||||
I have taken a durable loan with monthly EMI. During first month their was some issue with cancelled cheques submitted, so ECS facility could not be activated as per capital First agent. So from next month a collecting agent used to come every 15th/16th of every month to collect EMI from my residence address. Now when I'm checking loan status after paying off all EMIs, it is showing overdue charges of Rs.3800. On calling customer care, the executive informed that after couple of months bank automatically started EMI debit and due to non payment the charges are applied. He said I need to contact bank. Even called up HDFC bank but they are unable to provide any detail related to charges and asked to check again with loan provider. Was this information helpful? | |||||
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Capital First Limited.