[Resolved] Capital First — Pathetic customer services | |||||
I am chattu dey take a pl form capital first form last few month. When i take the pl the guy said there have insurance of rs 300000 for my pl after deduct the amount i get rest of amount but still i did not received the any document of the insurance then call to customer care no the number is invalid mail sent to (Customer. [protected]@capfirst.com) many more time they are do not response me finally i stop 3 emi and they add bounce charge add. Every time i tell thy guy who call me kindly waiver the bounce charge then i can pay the 3 emi they abuse me. Form last oct 2016 my father in hospital, in hospital network coverage is poor so maybe not establish successful to contact me. You can mail me chattudey.[protected]@gmail.com. Last[protected] going to kolkata capital first office & talk to customer care they did not help me and talk like pathetic. He clearly said that you can not pay the emi so talk to collection dept. After that talk to them (Tarun kumar jena) & told him to entarie thing he told me that i send your mail to ho for approval the late fine charge, after that you pay. But some lady call me yesterday ([protected]) for payment and use slang language.. Kindly give a proper solution for the same. I am fed up form taking lone form capital first. Still i am in hospital my father is cancer patients stage 4 but still i am paying the all emi, never cheque bouncing. Its 1st time for the customer service. Now i want to pay the but cheque bouncing charges i am not paying. Kindly help asap already this month charge is happen in the same account. Lone number 8882081 Lone number 5050520 Lone number 8674639 Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Mar 15, 2017 Capital First Customer Care's response Dear Mr. Chattu Dey, Greetings from Capital First! We tried calling you on your mobile number 974xxxx422 on multiple occasions, however, could not establish successful contact with you. We would send the final response to your email address [protected]@gmail.com (email id and mobile number masked for security reason). Assuring you of our best services always. Regards, Capital First Limited | |||||
 2 Comments | |||||
Comments
MERA Bhagwan Bhatuse, Loan a/c no 8665836 emi amt rs. 4889/-
ecs form aap logo ne thik tarase nahi bhara esliye bank wale ni recject kiya,
bank ne rs 300 mere account se deduct kiya hai, mai next emi amount dedecut
kar ke dene wala hu. pls advise
ecs form aap logo ne thik tarase nahi bhara esliye bank wale ni recject kiya,
bank ne rs 300 mere account se deduct kiya hai, mai next emi amount dedecut
kar ke dene wala hu. pls advise
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Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we would send the final response on your email id nxxxxxxxxxr@gmail.com ( email id masked for security reasons).
We would request you to write to us at [email protected] with your alternate contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited