[Resolved] Capital First — Payment not yet received

genpact

from Gurgaon, Haryana

Address:	Agra, Uttar Pradesh, 500049
Website:	capital first.com

Hi team,

my self Ganesh Karthik had applied a personal loan for 1 lakh in your capital first.
i got a call from your executive name supriya khanna and pooja for the process made lot of conversation they said for application fee you need to deposit 2500 which is refundable amount if application not been processed with in stipulated time.
so i have transferred the requested amount for my application to get processed on 6.12.2016
please find the below bank statement for which the people had given me the axis bank account number and the transaction which i have done.

since they are not been lifting up calls and not responding to my emails
its almost 7 months over but i did not received my refund application amount of 2500/-

please help me to get my money back as early as possible.

+1 photos

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Jul 11, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

Capital First Customer Care's response Dear Mr. Ganesh Karthik,

Greetings from Capital First!

This is with reference to your concerns regarding loan application.

We would request you to write to us on social.[protected]@capitalfirst.com with your contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited