[Resolved]  Capital First — please provide noc as soon as possible

Address:New omkar society, room no 10, kailash nagar, katemanevali, Kalyan east- 421306, Thane, Maharashtra, 421306

I have not received NOC from Capital First yet. Bike loan completed two years ago and still not received NOC how unprofessional, careless you are.
I Purchased my Suzuki Gixxer155 from MRP Suzuki, R K tower, ground floor, khambal pada, kanchan gaon, Dombivali east.
Bike was purchased on my father's name- Nagnath Adilinge and mobile number given was [protected].
There is no Loan account number mentioned in any document, only written Hypothication with Capital First.
When i am trying to get NOC online, they are asking for Loan account number or reference loan number. But if there is no loan account or reference number is mentioned in any document, how can i be able to get NOC.
Its your duty to send NOC letter to the respective address as soon as the loan is closed. This is totally unprofessional and unacceptable.
Please issue me NOC as soon as possible i am getting problem to sell my bike.
Engine number-BGA1-132895
Chassis number-MBBNG4BAAF8133279
BLACK GIXXER
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Aug 4, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concerns regarding No-due certificate (NDC).

We tried contacting you on your mobile number [protected], however could not establish successful contact with you

We would request you to write to us at social.[protected]@idfcfirstbank.com with your alternate contact number and loan details to assist you further.

Assuring you of our best services always.

Best Regards,

Tarun Sharma
Team IDFC FIRST Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Regards,
Team IDFC FIRST Bank

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