[Resolved]  Capital First — Refrigerator loan no 5698969 Emi payment done also getting penalty massage

Address:Hyderabad, Andhra Pradesh, 500048

This is ridiculous service when the Emi date is every month 5th and the payment not done then we hav payed with penalty amt my every month Emi is 1317 but I payed 1717 same next day received the receipt and payment confirmation also then again I got msg stating that the penalty got double I hav to pay 2117 how come I will go with consumer court with issue need reply asap
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Oct 18, 2016
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Capital First Customer Care's response
Dear Mr. Panday,

Greetings from Capital First!!

This is with reference to your concerns regarding charges levied to your loan account.

Further to our telephonic conversation, we would send our final response on your email ID [protected]@gmail.com (email ID mask for security reasons)

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

I my loan acc num 5223224 i had not yet recieved my consumer loan durable card please do needful i got ha message from capital first
Capital First Customer Care's response, Sep 16, 2016
Verified Support
Dear Sir,

Greetings from Capital First!!

This is with reference to your concerns regarding Easy buy Card.

Further to our telephonic conversation, we have sent our final response on your email ID manjxxxxx@gmail.com (email ID mask for security reasons)

Assuring you of our best services always.

Regards,
Capital First Limited

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