[Resolved]  Capital First — regarding misbehaving use bad language

Address:Nasirbaug, k.n.chishty Marg, opp. Police stadium,, Shahibaug,, Ahmedabad, Ahmedabad, Gujarat, 380004

I have taken a loan from capitalfirst, my loan account number is 10103161... I have paid all my previous installments, but this time i couldn't make it on time however i m agree to pay all penalties with my installment...
Your executive krunalsingh darbar (Mobile number : [protected]) misbehaved with me, he used abusive language and insulted me... I m belonging to a very reputed family and such behavior is not acceptable in any circumstances...
Kindly take appropriate action for this matter.
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Jun 6, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concerns regarding collection calls towards your loan account No:[protected].

We would like to inform you that we have shared the final response on your email id.

Assuring you best of our services always.

Warm regards,

Shashank Shetty
Team IDFC FIRST Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We apologize for the inconvenience caused. We request you to write to us at social.[protected]@capitalfirst.com with your contact number to address your concern.

Regards,
IDFC FIRST Bank
Dear Sir, pursuant to our conversation today, we trust that your concerns have been addressed to your satisfaction.

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