[Resolved] Capital First — rude customer service

Raghu Rao Gottimukula

from Shirdi, Maharashtra

Address:

500062

Today i got a call from unknown number of [protected] and she not even told her name and said u have pending emi i said what should i do she suddenly started shouting at me and said pay money and get lost when i immediately called her back she is avoiding my calls continuously and at last answered i asked her to give her manager the mobile or else i will go to police station she suddenly started shouting and said are you scaring me do whatever you want and get lost so iam expecting apology from same person from same phone number and also please take action if any as i received a call from unauthorized phone number or personal number not from the company

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Jul 9, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2018

Capital First Customer Care's response Dear Mr. Raghu Rao Gottimukula,

This is with reference to your concerns regarding our executive behavior.

We would request you to write to us at social.[protected]@capitalfirst.com with your loan application details and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited