Capital First — Threat by letter (mail) to me

Address:Kolkata, West Bengal, 700031

To
The customer care officer
Capital first LTD
customer.[protected]@capfirst.com Date: 16.10.2016
nodal.[protected]@capfirst.com

Subject: payment overdue and threat by letter (mail) to me for complain against me to CIBIL
Reference Agreement No. 3385907 and letter (email) at 12.10 am on 16.10.2016.

Dear Sir,

With reference to above letter and Loan a/c no, I paid all outstanding EMI up-to last months. And due to some personnel problem I repeatedly applied to your representative directly, over phone and via email (I may submit required documents to prove it) to change my Bank and A/C no for your existing EMI. But you are unable to change the bank details for your EMI.
Due to your negligence some EMI returned and after received call from your representative I paid all outstanding EMI up-to last month (I may submit required documents to prove it). Finally last month (Sept/2016) your representative after received EMI, take a cancelled cheque and fill-up with my signature a new EMI form for change my bank and account.
But unfortunately no amount debited from my new account as an EMI for capital fast. And at 12.10 am on 16.10.2016 you send a letter to threat me regarding to complain to CIBIL.

For your kind information if do so I will be bound to take some legal action through Low and Order against your company and you will be responsible for that.
You are again requested to change my bank and account no for existing EMI.
And as per my commitment as on letter (mail ) dated 25.08.2016, I send said complain to the Consumer Forum, Ombudsmen the human rights and finance minister .


Thanking you yours faithfully

SUBRATA MAITY
Kolkata 700031.
Copy enclosed of your last letter (mail) Ph: [protected]

Copy to the Consumer forum.
The Human rights commissioner.
The Ombudsmen
The Finance Minister of India
Miss Sima Majumder /Kolkata High Court / Legal adviser of my company.
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Capital First customer support has been notified about the posted complaint.
Oct 16, 2016
Updated by subratamaity
To
The customer care officer
Capital first LTD
customer.[protected]@capfirst.com Date: 16.10.2016
nodal.[protected]@capfirst.com

Subject: payment overdue and threat by letter (mail) to me for complain against me to CIBIL
Reference Agreement No. 3385907 and letter (email) at 12.10 am on 16.10.2016.


Dear Sir,

With reference to above letter and Loan a/c no, I paid all outstanding EMI up-to last months. And due to some personnel problem I repeatedly applied to your representative directly, over phone and via email (I may submit required documents to prove it) to change my Bank and A/C no for your existing EMI. But you are unable to change the bank details for your EMI.
Due to your negligence some EMI returned and after received call from your representative I paid all outstanding EMI up-to last month (I may submit required documents to prove it). Finally last month (Sept/2016) your representative after received EMI, take a cancelled cheque and fill-up with my signature a new EMI form for change my bank and account.
But unfortunately no amount debited from my new account as an EMI for capital fast. And at 12.10 am on 16.10.2016 you send a letter to threat me regarding to complain to CIBIL.

For your kind information if do so I will be bound to take some legal action through Low and Order against your company and you will be responsible for that.
You are again requested to change my bank and account no for existing EMI.
And as per my commitment as on letter (mail ) dated 25.08.2016, I send said complain to the Consumer Forum, Ombudsmen the human rights and finance minister .


Thanking you yours faithfully

SUBRATA MAITY
Kolkata 700031.
Copy enclosed of your last letter (mail) Ph: [protected]

Copy to the Consumer forum.
The Human rights commissioner.
The Ombudsmen
The Finance Minister of India
Miss Sima Majumder /Kolkata High Court / Legal adviser of my company.
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