[Resolved] Capital First — Tv

pankajs16

from Delhi, Delhi

Address:	401303
Website:	www.capitalfirst.com

Hi,

With reference to agreement no - 5179036, i had paid emi online (https://reporting. capitalfirst.com/quickpay/qpinfo. aspx) on 22th july 2016 and had sent mail to them as well. also had sent receipt of successful payment but they deducted emi from my ICICIaccount on 26th july 2016 which i have given for ecs.

I have my emi due one this 5th so please manage the deducted amount or refund immediately in my account so the my emi will not be bounced and if does no extra charges should be deducted.

When i have paid and sent mail why did they deducted the amount again.

Was this information helpful?

No (0)

Yes (0)

Sep 8, 2016

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

Capital First Customer Care's response Dear Mr. Singh, Greetings from Capital First!! This is with reference to your concern regarding refund of extra amount. Further to our telephonic conversation, we will send you the final response on your email id [protected]@gmail.com (email id masked for security reason) Regards, Capital First Limited