[Resolved] Capital First — unethical bounce charges

Ashutosh Ratre

Address:

Pune, Maharashtra, 411033

I don't have any issue with first bounce charges of 400rs. But you have added another 400rs which is unethical and not acceptable since i had already paid pending amount via different link provided by customer care representative and that also from same account. If you always go for ecs debit then please don't give any other links. I have already provided the bank statement and dropped mail to cf but did not get any proper response.
My account number is 14987535.

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May 31, 2019

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

Capital First Customer Care's response Dear Sir,

Thank you for writing to us.

This is with reference to your query pertaining to waiver towards your loan account number 14987535.

We would like to inform you that we have shared our final response on your email id.

Assuring you of our best services always.

Warm regards,

Supriya Katkar
Team IDFC First Bank
www.idfcfirstbank.com