[Resolved] Capital First — Unnecessary deductions and having trouble

Anvesh Maderamitla

from Hyderabad, Telangana

Address:	500090
Website:	capitalfirst.com

Sir i have account with capital first and they collected installment from me even after deduction from my account and they have also collected bounce charges from me. And even they disturbed me by making calls that i did not pay my installment. This causing to my reputation and this black mark may lead to negative in cibil which will effect my future plans. Sir so please take action and help me out.

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Oct 28, 2016

Complaint marked as Resolved

after the complaint the company person mailed me and asked me to mail to his personal id and asked to mail me my details to him so i mailed him. later on in the next mail he mailed me regarding the progress in my issue and he also confirmed me that some processes are needed to be done before the complaint is completely resolved and they adjusted money of the previous EMI in this month's EMI they deposited the rest of the amount in my account with in 8 working days thanks for your help and also the company responded to me positively and i hope that the higher officials are pretty clear about the issues

Capital First customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2016

Capital First Customer Care's response Dear Mr. Maderamitla,

This is with reference to your concerns regarding EMI deduction for your loan account.

We would request you to write to us at social.[protected]@capfirst.com with your loan account number and contact number to enable us to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited