[Resolved]  Capital First — unwanted messages from capital first

Address:560067

I am receiving below messages from capital first company however i do not have any loan with capital first and do not have any idea about this company. I have called their customer care no to enquire about this but they are more interested to collect my personal detail which i m not willing to disclose.

Dear customer, you can now make cash payments towards your capital first loan a/c 2087757 at any nearest vodafone store or vodafone mpesa retailer
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Jun 24, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Capital First Customer Care's response
Dear Mr. Sujith,



Greetings from Capital First!



This is with reference to your concerns regarding the loan account.



At the outset, we regret for the inconvenience caused to you.



We would request you to write to us at social.[protected]@cpaitalfirst.com with your contact number and snapshot of the message to assist you further.



Assuring you of our best services always.



Regards,

Capital First Limited
Complaint comments 

Comments

Please find the attached screenshot. I do not prefer to share my mobile #. You should be able fetch detail as per Loan account no.

Capital First Customer Care's response, May 22, 2018
Verified Support
Dear Mr. Sujith,



Greetings from Capital First!



This is with reference to your concerns regarding the loan account



We wish to inform that we are looking into your concerns and we would send the final response.



Further, we would request you to write to us at [email protected] with your contact number to assist you further.



Assuring you of our best services always.



Regards,
Capital First Limited

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