[Resolved] Capital First — used car loan closed| no noc till date & emi is deducting

sur25

from Delhi, Delhi

Address:

New Delhi, Delhi, 110037

My loan account is 12686218. I have done on the pre-closure in the idfc first bank at rajendra palace branch on 22nd feb, 2019. Till date there is no information regarding noc, irrespective of this capital first is still deducting my emi amounting rs 5631. Why is emi still deducting when my account is closed. Money is hard earned thing and you guys are deducting it and misbehaving so much when i went to the branch as well as whenever i call customer care through[protected]. Resolved it at the earliest otherwise i have to seek some legal action.

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Jun 9, 2019

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

Capital First Customer Care's response Dear Mr. Kumar,

Thank you for writing to us.

This is with reference to your concerns regarding refund of EMI towards loan account number 12686218.

We would like to inform you that we have shared our final response on your email id.

Assuring you best of our services.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com