[Resolved] Capital First — withdrawal of instalment before the due date

anyasha shona biswas

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

Instalment of loan due on 5th of every month the last instalment was due on 05/08/2018 but the financer withdrawal the instalment on 04/08/2018 due to that the cheque went bounced, who is responsible for that?my loan account no.3785774.amount deducted from ac no.[protected] canara bank ac holder name Kamalesh Biswas. Rs. 295 deducted from my account as cheque bounce penalty where as my account balance on 4/08/18 is Rs.3372.35, copy attached.

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Sep 16, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

Capital First Customer Care's response Dear Ms. Anyasha Shona Biswas,

Greetings from Capital First!

This is with reference to your concerns regarding your debit charges.

we tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to send bank statement in PDF format to social.[protected]@capitalfirst.com along with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited