[Resolved]  Capital First — Wrong Deduction

Address:Thane, Maharashtra, 401105
Website:Capital finance

My self santosh upadhyay
I had taken consumer loan of ₹18000/-
Which I had paid all the EMI last year in April 2016 but your company again SMS me that I have to pay ₹1800 balance.

Now I don't know that why ₹1800 is pending and why your company deducted it from my bank account.
Please clarify this.

My mobile no. is [protected]
Email id. [protected]@yahoo.in
I don't know my capital account no.
Please help me.
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May 23, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2017
Capital First Customer Care's response
Dear Mr. Santosh Upadhyay,

Greetings from Capital First!

We tried calling you on your mobile number on various occasions, however, could not establish successful contact with you.

We would send the final response to your email address [protected]@yahoo.in (email id masked for security reason).

Assuring you of our best services always.

Regards,
Capital First Limited
Feb 07, 2017
Satish Satya's response
user and password is not logged in send me to my mail adrress satish.[protected]@gmail.com
Complaint comments 

Comments

This is mottadi satish and loan number is 9266470 and user id is C5594619
and my phone number attached with ur capital first is [protected] pls send me the new login id and password to my gmail or contact number i want to check my loan status please
Capital First Customer Care's response, Feb 14, 2017
Verified Support
Dear Mr. Satish Mottadi,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we would send the final response on your email id saxxxxxxxxxx66@gmail.com (email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited

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