[Resolved] Capital First — wrong details reported to cibil which does not belongs to me-reg

Chennuri Naveen Kumar

from Hyderabad, Telangana

Address:

500020

This is to bring to your notice that I Mr.Chennuri Naveen Kumar is really very sad to know from my Cibil report that the Capital First a Loan agreement number 2577677 is active against my name, and showing Rs10384/- as Written Off in my Cibil report whereas, I never had any consumer Loan from Capital First under the said Loan Account number. And they have submitted the written off. For this my cibil score has decreased from 780 to 595. Being a genuine customer they have reported the wrong. Till now I didn’t have any single late payment in my overall track record.
I’ve a total of 6loans with Capital first out of which I had paid back 5loans and consequently got NO DUE Certificate from capital First. Other than this i’ve one personal loan is going on with Ac No. 14148158. I never take any article( loan) from them with Ac No. 2577677.
So, It is clearly a case of fraudulent... Hence please remove the wrong details from my cibil report.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 28, 2018

Complaint marked as Resolved

I’ve raise online dispute in cibil and they have taken 30days time and my issue has been solved.

Capital First customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

Capital First Customer Care's response Dear Mr. Kumar,

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited