Capitalfirst — paid all emi's ontime and but capital first updated in cibil as "WRITTEN-OFF"

Address:

Hyderabad, Andhra Pradesh

Hi Sir, I Have taken a consumer durable loan from Capital First and my loan number is : 1836668. At the time of loan paid 4 emi's and reaming 8 months emi's are installments. I paid all my EMI's ontime and there was no single delay payment from my side and my account got closed in September 2014. They provided NOC as well. Now the problem is they updated the status in CIBIL as "WRITTEN-OFF" and i was shocked. I called them and asking them to update properly but they are saying wait for 45 days and those 45 days gone nothing happened. Again i called them and asked the same. They said they sent a request to CIBIL and asking me wait another 45 days. I got fed with this capital first and planning to proceed legally. I sincerely requesting to the RBI that please take a proper action against Capital first because like me they are several customers are facing the different kind of problems even though they paid promptly. Please see my attached screen shots of CIBIL, NOC and my 8 months paid installments. Thanks & Regards, Kiran.