[Resolved]  Hyundai Verna Car — Tyre Bumps

Address:

Delhi

Sir

I have purchased brandnew Hyundai Verna from them and one of its tyre got bump on its side line and after repeated talks with them they refused to attaend the complaint that will not cover it under warranty and its a clear cut manufacturing fault .

On inspection of tyre it is very much clear that there is not rubbing mark and cut mark from outside tyre got bumps from inside either the alloy wheel is defective or the tyre they refused .

Thei reply is as follows

From: "Johney Chand" <[protected]@hmil.net>
Date: Wed, 26 Dec 2012 17:57:53 +0530
To: <[protected]@frickmail.com>
Subject: Kind Attention Mr.Ashok regarding your car reg .no HR 51AR 0977


Dear Mr.Ashok,





Greetings From Hyundai!





This has reference to the telephonic parlance held today regarding your car reg no. HR51AR0977.





Based on your concern, As per inspection report forwarded by you, we would like to confirm you once again as confirmed by Bridgestone tyres earlier that there is clear cut mark on the inner liner of the said tyre due to the external impact(no manufacturing defect implies) therefore it cannot be cover under the purview of warranty.



We assure you for better performance of the car and please do not have any apprehension regarding the quality of the product..



For any assistance or clarification feel free to contact us at [protected]@hmil.net



Thanking you and assuring you for our best services at all the times.



Thanks & Best Regards

Johneychand

Customer Care Manager.

Hyundai Motor Plaza.

Hyundai Motor India Ltd

A-30, Mohan Co-operative Industrial Estate,

Mathura road, New Delhi- 110 044

(Off: +[protected]Extension: 9893),

Fax: +[protected], (Ph. [protected])