| Address: | Bangalore, Karnataka |
Hello sir,
I had requested my vehicle service when it met in a accident and my vehicle no is KA09B5754 it is an a commercial vehicle and i left the vehicle on 8th of last month, the service authorities had confirmed me that vehicle will be delivered within 8 working days, but when it was got delivered it was almost 25days, The authorities person Mr.Ravindranath the general manger of Indian garage near ITPL road Bangalore was giving me irresponsible reply in harassing manner, this was a worst service ever i haven't seen in my life, i am the customer for the Mahindra company from1994 but in my experience this kind job i haven't seen, After 8 working Days I went to take my vehicle delivered and the same time they told me that the door and the Bumper has not yet came to the showroom because of the transportation problem, and they told me that they need some more time to deliver. After some days I went to showroom to take deliver of my vehicle they repeated same reason . Again they told me 3 more days. As usual i went again to the showroom on the same time they told me painting is going on so I requested them plz show my vehicle. When I saw my vehicle i was really shocked keeping my vehicle in same condition when it met in a accident for more than fifteen days. Regarding this i had informed to GM of Indian Garage and explained every issues i had faced and he asked me to wait for few more days more . After few days as usual i went to the showroom it was been repeated the same and took 10 days more here after the work was pending and again he had promised me that he will be delivering my vehicle on last Friday. So I told him that if you wont deliver my vehicle on Friday I will be filing a case regarding this and you should get me the explanation of the delay. But again he failed to get me and told me on Saturday. On Saturday I went to take deliver of my Vehicle he told me that we will met in the court i wont get your the vehicle,so keeping besides this had mailed to Customer Care. So the case was been handled by Mr.Gourav, the area manager of Bangalore but also my problem was not been rectified still it is in pending.My vehicle had painted twice in the showroom but it was a least than Road side Workshop. Here I have attached the Photos.Pls go through that you will come to know that what kind of work is done in the show-room.not only painting the alliament as well as there is lot of sounds from the door and getting lot noises so keeping besides this there was a conference call between me and Gourav as well as Ravindranth the general manger of Indian garage more than three times but Saturday was last and final day to rectify my problem but now he is not giving any response to me and now i am really fed off this so i never want to handle this case from Mr.Gourav the area manger of mahindra company. Was this information helpful? | 
