[Resolved]  Toyota India / Innova — paint

Address:

Agra, Uttar Pradesh

Dear sir/madam,
I gave my Toyota Innova car(Reg. No.-UP-85-AA-100) to SUNNY TOYOTA, AGRA,(U.P.) on 04/03/2013 for B&P repair left hand side paint job(customer ID[protected],Ref. doc no.-BPJ[protected], on 21/3/13 when I went for the delivery I saw the paint job and finishing job there were lots of small bumps and small scratches and the paint was not matching(Silver grey) also I was totally shocked and never expected this type of work from your reputed company.When I asked them the answer they gave me that "the heat paint booth is not working so they did it manually and if I want proper finish I should come after 08/04/2013 again"atleast they should have informed me if something is not working in paint device for 17 days the vehicle was in their center which was total waste now again I have to go after 8th April as a customer I am not satisfied and very much disturbed.
Please look into the matter as they are ruining company name and our trust.
Thank you
Regards,
Rupon Saha
[protected]