Respected sir/madam, i had purchased a 1.5 ton window ac of carrier company from its dealer "bhadar and co" in amritsar. After a month or so the ac started tripping on its own and was making some unusual noise. A complaint was registered wit the carrier company on its toll free no. The complaint no is 91277872. I wastold that within 24hrs action will be taken but 8 days passed and no action was taken. This complaint was done on 23rd july. So i called on toll free no again and i was told that your complaint is closed, on enquiring how they can close a complain without repair there was no answer, again they revived my complaint no, this was done on 31st of july. Still no one came. I again called the customer care on 2nd of aug and they say that mu dealer is only service provider and they have informed him.
My only request is either the company shoul be penalised for not able to provide service whent the product is in warranty period or the dealer" bhadar and co " licence to be cancelled who cannot provide services even after repeated reminders
Hoping that an appropriate action will be taken.
Regards major koul Was this information helpful? | 
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