Carrier Air Conditioner
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COMPLAINTS

Carrier Air Conditioner Complaints & Reviews

Dear,

The A/C was purchased on 1st April 2021 from Farsana Electronic, Punalur
Just within after one week of purchase of the A/C (RG56CMI-W1) there was a issue observed that the remote/AC sensor is not working properly and that was informed to the purchased shop, and by 01st June 2021 the complaint was also informed to the Carrier Team (Complaint No[protected] was registered ),
and by 09 June 2021 the said...
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R
Ravi_Sundar
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carrier a/c

Address:Sivaganga, Tamil Nadu

New carrier a/c needed gas to be filled again. A/c was bought 13 months ago but not used for more than 3 hrs in total (Due to me being out of country).

A/c was purchased in nov 2018 and used for 1 day, i was out of country and returned back 2nd week of jan 2020. Currently out of factory warranty period, but the a/c was not used.

It is a mid-day robbery to charge 3, 300 rs for a new a/c to be repaired, i understand...
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Susham Banerjee
from Kolkata, West Bengal
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poor quality of ac which didn't even work for 13 months

Address:288/1, B.B.Chatterjee Road, Kolkata - 700042, Kolkata, West Bengal, 700042

Hi,
I purchased a carrier ac last year and got it installed by their representatives. Since then, i have had perineal issues with it. Starting from the beginning the free service people would only cheat and do nothing but wipe the ac and claim free service being done. They will only upsell for amc. The ac cooling is not upto the mark and after complaining several times, one person came and got the wet cleaning done. The ac worked...
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supti.ghosh
from Hyderabad, Telangana
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worst service and faulty product (1 ton 5 star split ac carrier)

Address:1669 Lilabati abashan, 1st floor, 3/1 Nona Math, Haridevpur, Kolkata - 700082, Kolkata, West Bengal, 700082
Website:www.customercareinfo.in/carrier-air-conditioner-customer-service-number-india.html/comment-page-1?un

Dear sir,

This product of carrier ac is having manufacturing defects due to which core problem is not getting resolved. I will not bear the cost of repair up to 5 to 10 times every year because of the product which is having manufacturing defects.

I'm extremely disappointed with carrier support and service are given, please go through the problem i mentioned below and provide the resolution asap without fail.br...
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designerswati Rastogi
from Noida, Uttar Pradesh
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carrier ac not working well with in 2 years

Address:New Delhi, Delhi, 110032

I have purchased a new ac 1.5 ton in 2016.ac worked fine for 1 year but it stopped working last year. Carrier service customer care person refilled the gas and said it will work fine now.

However again i am facing same issue, ac is not doing any sort of cooling. I am very disappointed and regretting as why i bought a ac of carrier company. They said the ac has copper foil which lasted for years but results are in front of you.br...
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Kunal V Kabadi
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worst service not advisable

Address:Old Agra Road, Kalambhe, B/2 Ambica Appt Near Civil Court, 421601

From last 5 days i am contacting carrier service centre 3 days before they send some non professional service man without uniform and they unable to solve our problem so i refused to pay service charges that time they called their manager abhishek ([protected]) he promise that he will resolve my issue in 2 days but paid amount to their service man. I was paid the amount of 450 and wait for 2 days but now he is not answering our call. Again...
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Aliasgar Sadikot
from Wankaner, Gujarat
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new product came with fault

Address:Rajkot, Gujarat
Website:Carrier customer service 180030111111

Respected sir i have purchased a new carrier hybrid jet 1.5 inverter ac last 24th october and 2 days later i have installed the same unit in my house but at the same time unit was not functioning properly. From next day i have registered a complaint engineer visited but no results came next time i have registered a complaint but today also same result there is a major problem in indoor unit. So please i request to change the same unit and...
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abhijeet aneja
from Delhi, Delhi
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poor service and give defective piece

Address:Saharanpur, Uttar Pradesh, 247001

I bought window ac in the month of April there is an issue of auto cut I am facing this problem from the first day I talked to the service centre and there engineer is coming on 26th June 2018 and they said the problem is solved in 4-5 day but no response from them and I called again then they said part is not in the service centre it comes from the branch and they said the problem is resolved on 25th july but yet no response from them and...
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Amitchauhan37
from New Delhi, Delhi
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deficiency in service

Address:New Delhi, Delhi, 110037

I am using multiple carrier AC from past 7 years but since last year they are lack in services they least bother about their consumer i have multiple times registered complaint but no action taken so far
Last month, I requested complaint to customer care regarding fault in AC but they always send the third party person
Even they break my ac front grill
So i have no other option left to decline them
who doesn’t...
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Address:New Delhi, Delhi, 110059
Website:www.carrierindia.com

This is to inform you that i had booked the service by calling carrier on friday.. They asked that i will get the call from engineer in 24 hrs. To book the appointment so i got the call on very same day through agency and booked the appointment for saturday the very next day after 12:30pm. Next day again agency called me to confirm the time and appointment again re-confirmed for 1:00 pm. I did wait for 1 hr. 2 hr. 3 hr. Then without wasting...
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vijaynathkaul
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action by the company in providing service

Address:Amritsar, Punjab

Respected sir/madam, i had purchased a 1.5 ton window ac of carrier company from its dealer "bhadar and co" in amritsar. After a month or so the ac started tripping on its own and was making some unusual noise. A complaint was registered wit the carrier company on its toll free no. The complaint no is 91277872. I wastold that within 24hrs action will be taken but 8 days passed and no action was taken. This complaint was done on...
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Address:New Delhi, Delhi

I have bought Carrier Split Air conditioner 6 months back.However since day 1 i am facing some sorts of issue. Sometime it gives gas leakage problem, some times it gets switch off automatically and now the display unit of device has stopped working.I have logged complaints several times but nothing commendable is done. Display unit of my device is not working since last 2 months, after logging complaint an engineer visited my place and during...
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the_khans
from Gurgaon, Haryana
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Sold Faulted AC

Address:South Delhi, Delhi

Hi,

I bought carrier air-condition on[protected] from unique enterprises.
Since the day I have bought this air-condition, it started giving me issues. They took my air-condition to there service station 5 times and for 3 weeks I was not able to sleep as my room was on top floor, I have called the company many times, I have e-mailed them a lot but they took it so lightly and took so much time to repair. After 3 weeks...
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Kailash Peswani
from Nainwa, Rajasthan
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Complaint for Compressor

Address:Rajasthan

Sir/Madam,
I Buy An AC on 28 march 2011 From Electro Plaza Jaipur (Rajasthan) My Invoice No = BP7017 but My Compreesor of The Ac Become Noiseful From the Purchase Date.Many Technicians Of the carrier Come to me But My Problem is Not Solve.If You Check The Customer care And Dealer Service Center.You Find Many Complaints From Me.I Hope You Solve My Problem....
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Dr D C Gupta
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water drops fall during operation

Address:Jaipur, Rajasthan

Dear Sir, August 05, 2012

I purchased one AC of 1.5 ton from M/ s Single Refrigeration , shop No. 27, Bais Godam , Industrial Area, Jaipur on dated 20. 05. 2012 and it was installed after 10 days by the firm. Now, I register my complaint with the firm July 27, 2012 , but it has not been attended till date by the company or the dealer. This shows...
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Address:Ghaziabad, Uttar Pradesh

We have given our Carrier AC for gas refilling on 6th July. It is already covered under AMC till 2013 . They have promised us the delivery within next 2 days but till date (14th July) there is no response from their end. we have been trying to reach them on phone but either they disconnect the phone or speak rudely without giving any answer. They are also asking us to give additional payment in advance before delivery.

Neither...
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GENELIA DSOUZA
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty Servicing

Address:Maharashtra

I, Genelia's Father have purchased Eight Carrier Air Conditioners from Croma, Bandra vide Invoice No: SLF02A[protected] dt. 15.5.2011. We had requested them to send Carrier Technician for installation. The Technician came across and said that they are very busy and can only install the ACs after 15 days to 30 days.
Since it was very urgent and we had some important guests coming over to stay I brought my trained technicians from...
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jayabhargava
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

authorized service centre fleecing money

Address:Gautam Buddha Nagar, Uttar Pradesh

Hello All,

Please NEVER BUY A CARRIER AC IN THE NOIDA REGION..........because you will be forced to avail after-sale service from the authorized centre HI-TECH SERVICES, B-14, SECTOR-64, NOIDA. PH- [protected] and[protected].

I AM VERY UNHAPPY AND HARRASSED BY THE SERVICE PROVIDED BY THE ABOVE CENTRE FOR MY CARRIER WINDOW 1.5 TON AC, over the last five years.

I SUSPECT MY AC HAS BEEN TAMPERED...
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revojyot
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken Front Grill Wind Flaps

Address:Ghaziabad, Uttar Pradesh

I am a distressed customer call who has made every attempt to chase people in service and sales to get the broken Carrier AC wind flap replaced.

I have recently bought a carrier AC 1.5 ton from Croma [Kaushambi-Pacific Mall Ghaziabad U.P. India] , the AC was deliver on the 20th April and the installation was done on 22nd April , while installing , the engineer who had come from some franchise / service [third party] told...
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vbali71
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non attendance of complaint

Address:Saharanpur, Uttar Pradesh

dealer of carrier not attending to the complaint. AIRCONDITIONER IS NOT WORKING. IT IS BOUGHT AT HIS SHOP ONLY STILL NOT ATTENDING TO AFTER REPEATED REMINDERS.casual attitude and he is not bothered about customer services. his address is
HINDUSTAN AIRCONDITIONING LIMITED COURT ROAD SAHARANPUR TELE[protected] MOB NO [protected]
NAME RAMINDER SINGH



Vikas...
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M
mbalakrishnan
from Bhubaneshwar, Odisha
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem of cooling from the it was installed

Address:Chennai, Tamil Nadu

I bought 2 ton spilt AC on 10 th Nov. 2009.through Eltec Corporation,West Mambalam ,Chennai.From the day it was installed it was running into problems. First they filled the gas and with in two months again cooling problem developed. Service personnel(Refimac) took the outer unit for repairing claiming that some welding lleakage problem .After repairing the unit was installed and again the same problem cropped up with in two days.Again they...
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Sandip Chatterjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Performance of AC and Misleading Information on Website

I had purchased one Carrier brand Window AC 1.5 ton GenX range in March' 2007.

My grievances are :

1> Product Related : The machine is not performing form the date purchase as
the cooling cut off was 23 degree and above. In the second year of the Purchase it has gone up to 27 degree. The machine is only two-year old.

2> The air conditioning Capacity Calculator of Carrier India...
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ashbans
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor After Sale Service

Hi,
I have purchasd a carrier Air Conditioner (Window-2 tonnes) in April-2009.
There are complaints from the very 1st dat.

First of all, no company person visited for the installation. I have to arrange for local carpenter and electrician and have to paid to them.

Secondly, from the day on installation only, there was some unusual noise coming from the AC. I contacted customer care, made request...
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Abhijeet S. Sawant
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to sue the company for their very very poor service,please guide me about the procedure

from last month i am complainting them that my AC in not working,
they attened my complaint after a 10 days and they took some part of my AC (on the 7 of may 2008)by assureing me that they will repair my AC part in 2 days and my AC will start again and they are still not back and they have not made any contact to me.even they are not responding my calles.i am really frustated from their service, so please help me out with it and tell...
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