Carrier Airconditioning & Refrigeration / Carrierindia.com — customer service

Address:

Carrier Airconditioning &Refrigeration Ltd Raas Vihar Complex 49 NH-8,Sector 84 Kherki Daula Narsinghpur P.O -Gurugram -122 001 (Haryana), Gurgaon, Haryana

On 11/09/2019 I made a call to toll free no.[protected] for repair of my AC(make:Carrier).Their Docket No. is AAK3491. On 12/09/2019 two persons came from Sintech Techno Appliances for inspection.After inspection they told me that the Circuit Board of the AC is not working and have to be repair at their workshop. I asked them how much I have to pay for repair? they told me they will inform me tomorrow after calculating it at their workshop.They opened the circuit board from AC and took it with them. They also asked for the Remote.I gave them the Remote.They took both circuit board and remote with them.Then they asked for Rs.500.00 as their inspection charge. I paid Rs.500.00 and asked for the bill.They gave me the bill (copy enclosed).On 13/09/2019 they informed me over phone that the cost of repair of circuit board will be Rs.5, 300.00. I tolled them that the repair charge is too much and I do not want to repair the same and send back the circuit board and remote immediately. I send them a email requesting not to repair the circuit board and send back the circuit board and remote taken by them. I also send a email to Carrier Airconditioning & Refregeration/Carrier India informing that I am not interested to repair the circuit board and return the circuit board and remote. But till today till 9.00 p.m. I am yet to receive the circuit board and remote.