Carrier Airconditioning & Refrigeration / Carrierindia.com — Pathetic service

Address:	Chennai, Tamil Nadu, 600042
Website:	Carrier air conditioner

We raised a service complaint Id#[protected] a day before for water leakage problem in my split air conditioner. I was told that the technician will visit my place within next 24 hours. This is a sheer disrespect to anyone's time and keeping anyone held up for the job. Despite telling them that we won't be available on the subsequent day as we are working couple and no other than us are available at home. Such a pathetic act by customer care, neither they intimate us as to when the technician will visit nor did they value time and kept us waiting for the technician and following up with the concerned person. Can the concerned department show some responsibility on after sales service as there are other options available to the customers and it's the word of mouth through which the brand credibility spreads.
Service provider number:- [protected]/60