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Hi, We have recently purchased Air conditioner of brand Carrier 1.5 ton 5 star octra. Now we are facing cooling issues.I have lodged a complaint on 18 May 2018 with customer care executive via complaint no:[protected]. Till today nobody turned up. Again when i called today and asking about the status of the existing complaint no, they have raised another no:[protected]. They are asking me to wait till "as soon as possible" for which there is no certainty. They are keeping my call on hold for almost all 1 hour. The customer care executives are real hopeless, they are giving a no [protected] which is switched off. They will say they are going to solve the issue in 24 hours they will never check whether the issue is solved or not. If customer is going to call they will raise another complaint asking to wait till "as soon as possible". I do not know the time of "As soon as possible". I wanted you please take a strict action against the carrier company so that no other consumer face these kind of issues will not occur in future Was this information helpful? | 
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