Carrier Midea India — 3rd servicing issues and carrier service system issues

Address:

106 second floor pocket 2 sector 24 Rohini Delhi

Dear sir/ma'am,

On dated 19th september 2020, concern team visited at my address for services but no satisfactory services from their side, and suggested that your product amc is from sargam electronics, so he will provide service now only. Even one person taken photo of amc bill of sargam electronics.

They have detected that when you start your ac it create ice layer in inner side and so, water leakage issues. I told them to show this they denied. I requested to one of them to check pipe linked with ac for water flow but they have not checked and suggested that it is due to i've layer.
They have also detected that low gas in ac which creating issues of cooling but not confirmed gas amount where cooling is proper.

I told to write down all above issues to further process but they denied.

I asked one of them for their dress and gloves, he told us that he is doing private job, not doing slavery of company so no need to wear all.

They also suggested that now not to call carrier for future servicing, if you will coordinate with them, they will charge amount for that.

It was worst experience of 3rd servicing. I never expect such type of visit from a reputed company like carrier.

I request carrier to please share guideline of third servicing. I mailed same on 19th september also but no any further step from your side.

Thank you so much for such a worst service facility.

Thanks & regards
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