Carrier Midea India — A/c is not cooling

Address: H.NO. 357/18, GALI NO.5, RAM NAGAR, BAHADURGARH, HARYANA, DISTT- JHAJJAR, 124507

Website: AMAZON / CARRIER MEDIA

Dear sir

Myself dr. Gaurav roy, i had purchased carrier a/c from amazon online
a/c is not cooling from very first day.
I had inform to amazon and carrier customer care but there is no proper response.
I request for to kindly see to it and help to replace it.
Thankyou
Dr. Gaurav roy
[protected]/[protected]