Carrier Midea India — Air conditioner problem not resolved

Address: Delhi

I am writing to express my concern and disappointment regarding the ongoing service issue with my Carrier air conditioner. Despite multiple follow-ups and assurances from your team, the problem with my unit remains unresolved, and I have not received any updates or calls regarding the status of the service. Details of the issue are as follows:- **Customer Name**: Abhishek Tandon -
**Service Request Number**: [protected]-
**Date of First Complaint**: 18 June 2023-
**Nature of Issue**: Unable to cool and airconditioner is with service center from past 3 weeks.

I initially reported the problem on 18th June and since then, I have followed up several times via phone. Each time, I have been assured that a technician will resolve the problem of my Airconditioner.
My airconditioner is with service center from past 3 weeks.

Till now there is now resolution being provided by the senior management and customer care service. Â

This has led to sever mental harassment of myself,  Appericiate if you are unable to fix the problem then replace this with new airconditioner with warranty..  Â