Carrier Midea India — Air conditioner problem not resolved

Address: Delhi

I am writing to express my concern and disappointment regarding the ongoing service issue with my Carrier air conditioner. Despite multiple follow-ups and assurances from your team, the problem with my unit remains unresolved, and I have not received any updates or calls regarding the status of the service. Details of the issue are as follows:- **Customer Name**: Abhishek Tandon -
**Service Request Number**: [protected]-
**Date of First Complaint**: 18 June 2023-
**Nature of Issue**: Unable to cool and airconditioner is with service center from past 3 weeks.

I initially reported the problem on 18th June and since then, I have followed up several times via phone. Each time, I have been assured that a technician will resolve the problem of my Airconditioner.
My airconditioner is with service center from past 3 weeks.

Till now there is now resolution being provided by the senior management and customer care service.

This has led to sever mental harassment of myself, Appericiate if you are unable to fix the problem then replace this with new airconditioner with warranty..