Carrier Midea India — Water dispensers

Address:

110092

I had bought two water dispensers of Midea - WDP Bottom Loading-YL113SS on[protected] from Sargam Electronics, Indrapuram.
They started having problems and I lodged a complaint on[protected] and then again on[protected] complaint nos.[protected] and[protected].
The water dispensers were repaired and almost immediately started having problems. The company did not respond and waited out the warranty period of the product. After the warranty period finished, they contacted me and told me that the product was defective and that in order to get it repaired I will have to pay a certain amount.
This is a gross attempt by a company like Carrier Midea to defraud its consumers.
The water dispenser is being used in a clinic and was for the waiting patients.
We are old customers of Carrier but after seeing this behavior from a reputed company, we will urge everyone to please be careful of the fraud being done by this company to its consumers.