[Resolved] Volkswagen — service problem | |||
Sir I buy a car of Volks wagone Jetta last year. My experience is very bad with company and there customer care. Cars parts quality is very poor. Having many problems. Its tyre and disks are not sufficient for indian... we got this ans by service manager of aurangabad service center. I change my cars tyre twice in a year. And spend 100000 rs in one year for maintenance. Its cluch plate also changed. No one hyire authority person available to talk with us... i log my complain 5 time but result is not good. I chang my cluch plat and my car is in service station till now... its parts r not available in aurangabad service station so they r not able to solve cars problem. Requesting that if any one know the hyire authoritys ph no pls mention it ... we r redu to talk with them.... other wise w decide to submit a case in court for claim of maintenance.. Prakash agrawal ph [protected] [protected] Thanks Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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My ph no
Prakash agrawal- [protected]
Prakash agrawal- [protected]
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+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
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I am DS Reddy, purchased vento 1.6 CR(MT) highline on 25/06/2011 vide temporary Registation no. OR02BP2310. The vehicle ran only for approximately 2300 KMS. On run at about 10.30 hrs on 28/06/2011, to my surprise I found that , steering hardened, breaks failed and display gone. fortunately, I was on outer ring road and there was no traffic and vehicle slowed down after some time, and engine was not starting. vehicle towed to work shop at about 16.00 hrs on 28th July 2011. On my enquiry on the position of my vehicle , after completion of 24 hrs , they said that they still working on that and could not trace the fault. Finally after completion of 27 hrs , on our enquiry they said that the fuse of the vehicle has gone and we were forced to pay ab0ut Rs 1900/= to take delivery of my vehicle.. I am totally dissatisfied with the reply and time delay , on working of branded company like yours.
This is for your information and necessary action on the issue and early reply please.
With regards
DS Reddy
[protected]