Volkswagen Crafter — delayed very much in delivery from service center

Address:

South Delhi, Delhi

This is to inform you that my vehicle registration No. DL1VA 6917 VOLKSWAGEN CRAFTER is submitted at your service center on dated 17.10.2012 at Frontier Autoworld Gurgaon, Haryana workshop devision to till date. We already have launch a complaint on your toll free number. But still there is no resolution for this. its almost 4 months have gone and your server is still down.

There is ECM problem in our crafter as per your engineer at service center and also we have submitted a Demand Draft of Rs.85000/. They got the new ECM on 31st December 2012 as per your service center representative. So problem is that there is almost 1 month has been past and still they are unable to code the ECM because of the system did not connect to the server.

Our employee daily visit at service center but there is no hearing about this. We are really disappointed with your service and have a major financial loss. We are still paying its all installments insurance etc. but this is really dissatisfied

Please look into this matter and revert back with optimistic answer.

Thanks

Raj Kumar