[Resolved] Cars24 Services — accepted the deal offered to me but not proceeding and also not letting me sell my car

[Resolved] Cars24 Services — accepted the deal offered to me but not proceeding and also not letting me sell my car

1 1081230111 ncr.it.12 from Noida, Uttar Pradesh

I went to janakpuri branch of cars24 for my car’s evaluation. They offered me a deal and gave me sometime to accept it. I accepted the deal after discussing with my family and i sent all the documents asked to them for processing but it has been like 3 days that i have not recieved any info on it. And also, those people are saying that i cannot sell my car anywhere else. Was this information helpful? No (0) Yes (0)
Jul 6, 2018 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 CARS24 Services Customer Care's response Hey, Really sorry for this experience. This is indeed very concerning to us. Please send a mail to [protected]@cars24.com citing these issues along with your appointment ID as the consumer complaints forum hides these numbers. We will escalate this problem to the concerned department immediately.
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Comments

vinu kalra

from Noida, Uttar Pradesh

My car was valued very low price.
The Customer care service is not picking my call.
The Whole business of Cars24 is to give maximum price to customers but this is a myth.
Many car dealers are Offering me double price than Ur Cars 24 car valuation.
Thus it was Utter Dissatisfaction.

CARS24 Services Customer Care's response, Jun 8, 2018

Verified Support

Hey Vinu,
Really sorry to hear about your experience. This is quite concerning to hear. Please mail us you appointment ID to contactus@cars24 citing the issue you faced and we will look into it immediately.