Cars24 Services — Amount has been put on hold stating Challan needs to be checked for Andhra RTO

Can you please refund the amount of 3000- which you all have put on hold stating the Andhra RT website is down and post checking, I will get my refund back by 24-28 hours. This conversation was held on 24th July. Till date it hasn't been done, nor can I reach the concern person - ANIL & NAVEEN in Hyderabad.

Also, the service fees was stated as 1400 + GST; however, you people have later changed the amount to 2800/-