Cars24 Services — Amount not paid

Cars24 Services — Amount not paid

D Digvijay Raghav Aug 16, 2022 Aug 16, 2022 This thread was updated on Aug 16, 2022

I sold my car(eco sports) last week and handover all the documents. I was informed that you are holding 29.5k and will get credit once you recieve NOC and other documents. Its been 4days and I haven't received my amount yet and also your representative Mrs.Ashwini is not even answering my call and not responding to my messages. Looks like its a fraud as after handing over my car, everyone from cars24 stopped answering my calls and I have no information on my pending amount. My email id - digvijay.[protected]@gmail.com Contact number :[protected] Car number - KA-03-MX-2635 Was this information helpful? No (0) Yes (0)
CARS24 Services customer support has been notified about the posted complaint. Aug 16, 2022 Updated by Digvijay Raghav This is the email(copied below) I received before handing over my car to cars24 driver. And driver informed me that he handed over all the documents at the cars24 yard and since that te, noone is picking my call and providing update. After following up after multiple times i am getting response"you will get an update eod" "Sorry there is a mistake in held back there will be a held back of 29, 500/- its a system generated also please hand over all the original documents which the driver once we check we can realise the amount ASAP"
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