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Cars24 Services — Amount Not refunded by the company

I have sold my car through cars 24, and party peshi done on 6th jan 2021, my amount of rs. 10000 not refunded by the company. I have complained so many times but no response from the company.
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Feb 28, 2021

Complaint Status

CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2021
CARS24 Services Customer Care's response
Hello sir/ma'am,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team
Mar 05, 2021
Updated by U d s
Yes, my registered mobile no. is [protected] name Akhilesh.
Mar 21, 2021
Updated by U d s
How much time cars24 company take to write a mail or proceed on a customer complaint.
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    CARS24 Services
    Customer Care Service
    Customer satisfaction rating
    50%
    Complaints
    650
    Pending
    155
    Resolved
    284
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
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