[Resolved] Cars24 Services — appointment i. d. [protected]
S
Sukhbir_Singh
from Delhi, Delhi
From saggu motors
Sir,
We won bid of subject car (Wagon r 2005). We deposited the required amount but three days passed but the car is not delivered to us. (We paid the delivery charges). We have been trying hard to contact the concerned persons via phone calls but no body is picking the phone namely mr akash srivastava, mr jason n madam sonam. Now at about 3.00pm we could able to contact to mr jason. He informed us that car could not be delivered because car is not in running condition starter is not working.in bid/documents it's not mentioned. Now he says come and get the delivery of car or deposit rs 2400/- and get the delivery of car at our door step by crane. Now my question is that nothing is mentioned in the bid that car is not in running condition or starter is not working then why should we pay the crane charges? It is just misleading and loot.
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Nov 10, 2018
Complaint marked as Resolved
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
CARS24 Services Customer Care's response Could you please email us your appointment ID at [protected]@cars24.com so we could look into this?
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