Cars24 Services — Broken Car delivered

This is not at all acceptable!! Cars24 have delivered the broken car and as per their sales executive promise and or confirmation requesting to address this issue without giving me generic responses.,
Please ask CARS24 to go back and check all the historical tickets from day one (I.e., eff Feb’22) and conversations before they come to any conclusion and provide responses..

Have already highlighted the issues with Cars24 :
1. We never wanted to go to a loan, at the time of car purchase and wanted to make full cash payment. Please check with Cars24 sales person.
2. We did got request to go to CARS24 finance for loan processing where I could save interest amount and this is what confirmed by your CARS24 finance or loan department team.
3. There were multiple tickets which was opened for car repair before delivery but no one resolved the issue till date.
4. CARS24 delivered the car to customer without proper service and without fixing the damaged parts in cars like gear leaver nob; clutch; steering, puntchured tier; left front window broken,
5. I want to escalate this case further as per my previous discussion.
6. Also emi from Bajaj been deducted without consulting customer in this case and also we haven’t submitted the cheque leaf till date to anyone for this loan sanction process.

Alternative numbers to reach us
1. [protected]
2. [protected]
3. [protected]

Thanks & Regards
Santhosh

Previous communication:
1. Steering issue: this has been just adjusted by manually tightening and no new steering been added., NOT SATISFIED
2. Clutch box change: no replacement or repair done, NOT SATISFIED
3. Right front door auto window mode is still not great, OK
4. Left front door notice due to fittings, not adjusted correctly still can notice noise, , NOT SATISFIED
5. Gear leaver damage: not changed, NOT SATISFIED
6. Interior patches: not fully removed, but OK