[Resolved] Cars24 Services — buying a car

rohish

from Delhi, Delhi

Address:

New Delhi, Delhi

Dear cars 24,

I was trying to buy a car from your side in may and was looking for a loan for the same. Relationship Manager assigned to me from your side is Rahul Rohilla. He has asked for the token money of 3000 Rs. (acknowledgment recipt number- [protected]) and I transfered. Later the deal was cancelled as he made me wait for 1 month for a loan and later changed the terms for the loan. Now I have registered compalined two times at your customer contact and nobody listened or called. Your RM- Rahul Rohilla doesn't pick my calls and do not reply to my messages. I am left to lodge a consumer compalin as he tricked me giving token money and now refunding. If you like to contact me for the same, my contact no. is- [protected]. This is my last resort else i'll be going against with all the call recordings and receipt from your side. Thank you

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Sep 12, 2019

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

CARS24 Services Customer Care's response Hi! Sorry for the delayed response. We have shared your concern with the team. They will get in touch with you shortly.