Cars24 Services — Car Cancel / Refund - Pickup Not done - Return Requested on 14th August Saturday - Pickup was on 16th August 10am to 12pm.

Address:Ahmedabad

Car Cancel / Refund - Pickup Not done - Return Requested on 14th August Saturday - Pickup was on 16th August 10am to 12pm.

Audi A3 - 2018 Model in Ahmedabad

Pick up was not done nor call came. Repeatedly have complained and nothing has been done.

Sales Agent says to raise a complaint email as its central controlled so he can't do anything.

Email was also sent to care.[protected]@cares24.com

I have raised 3 complain requests over the last 48 hours and not one person has called and collected this car.

The experience has been absolutely bad. If no pickup or refund is done, I will take legal action as you have. a guaranteed pickup date and time and no calls were made.
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CARS24 Services customer support has been notified about the posted complaint.
Complaint comments 

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Hello,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share your detailed concern along with your contact details at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team
Already sent an email there and no updates still. I had sent the email hours ago. No email replies back.

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