I bought a 2019 reg Hyundai Grand i10 (TS07GP1088) from cars24 Hyderbad on 17th Aug 2021. The car was good when i bought and had no issues initially, however past two weeks car's pickup getting low and took it to nearest Hyundai Service Center. The SC informed that the car's engine got failed and to my shock its just 9 months that i have used the car. Upon checking, SC told that the car was only serviced once in 2019 (where it had 2 free service pending). Also, there are 2 accidental insurance claims done between[protected] by the first owner. I would have never bought this if i have known this at the time of purchase (poor service history and accidental claims). Now the SC guys are saying that it would cost around 1.5 to 1.75 lacs to get the engine fixed. The cars24 CS are very good at saying apologies and they cannot help as it crossed the 6 months warranty they provided (now they are providing 12 months warranty for cars bought in 2022.. my bad). I am a salaried individual and spending upto 2lacs for engine repair is beyond my ability now. When the cars24 140 check points, service history check, non-accidental words are true, then how come they missed that the car they sold have not passed their checks in the first line. I felt that i am cheated with false advertising and promises by cars24. How come a 3year old car come to engine failure when its just 9 months that i bought from you guys? I would like to know what kind of checks cars24 have done before selling this car to the customers. Plz suggest a solution. Was this information helpful? | 
